Shipping and Returns

International Deliveries

Please contact us for international pricing and YES, we DO SHIP TO AUSTRALIA. Good news too when purchasing goods from overseas - YOU DO NOT HAVE TO PAY 15% GST! As an example, if you purchased an item listed for NZ$100 you will only end up paying NZ$87 plus shipping.

Multiple Purchases

When purchasing more than one product, you only pay freight cost on item with highest shipping and for all other items the "multiple purchase/free shipping" box  can be ticked. If in doubt, please contact us. 

Sales Taxes

We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within New Zealand. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.

Permission to Return and to Receive Credit

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt. We will Issue Credit to your account or Credit Card in NZ dollars. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.

Damaged or Incorrect Merchandise

We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.